Loadshedding Safety Tips


Loadshedding safety tips brought to you by the City of Cape Town:

• Keep a bit of cash as ATMs don’t work without power.
• Keep gas lights, battery-powered torches, candles for easy use.
• Backup batteries for electric gates, garage doors and security systems should be kept in a good working condition and be able to last through periods of loadshedding.
• Traffic lights that are out without traffic service assistance are four-way stops. City Safety and Security teams are deployed to assist across the metro hot spots. If residents are able to avoid a commute, do so and work from home.
• Keep fuel in the vehicle’s tank.
• Be careful at night.
• Ensure your cell phone and devices are charged.
• Boil water ahead of loadshedding and keep in flasks.
• Keep safely stored water at hand.
• Medication requiring refrigeration can be kept in a closed fridge for several hours without spoiling but you should check with your doctor or pharmacist if in doubt.
• Connect with your local neighbourhood watch for assistance. We encourage neighbourhoods to look out for the vulnerable members of the community.
• Make sure you have a family and work contact plan in place.
• Switch off electric appliances ahead of loadshedding to avoid power surges and extended outages when the power comes back on.


For life threatening emergencies please contact the Public Emergency Communication Centre on 021 480 7700 or 107 from a landline.

City’s service channels (please only use one channel):
SMS: 31220 (standard charges apply)
Email: [email protected]
Online: www.capetown.gov.za/servicerequests

Report water and sanitation service requests (please only use one channel):
• WhatsApp: 060 018 1505
• Email: [email protected]
• SMS: 31373 (maximum 160 characters. Standard rates apply)
• Online: www.capetown.gov.za/servicerequests

For transport related enquiries contact the Transport Information Centre (TIC) on 0800 65 64 63. The TIC is available 24/7.

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