The power outage affecting parts of Oudtshoorn has entered its fourth day, with Eskom revising its estimated restoration time to approximately 18:00 on Tuesday, 18 August.
Eskom said further complex technical problems were encountered during restoration work, requiring additional repairs before the network can be safely energised.
“The safety of Eskom employees and affected communities remains paramount,” the utility said.
Technical teams remain on site and are working to resolve the issues and restore electricity as soon as it is safe to do so.
Eskom has apologised to affected residents for the prolonged outage and repeated changes to the restoration estimates.
“We sincerely apologise for the continued outage and the inconvenience caused. We understand the frustration caused by the interruption and changing restoration estimates,” Eskom said.
The utility said it will continue providing updates as restoration work progresses.
Customers can contact Eskom via the MyEskom Customer app, Alfred Chatbot or the Eskom Contact Centre on 08600 37566.
Eskom said further complex technical problems were encountered during restoration work, requiring additional repairs before the network can be safely energised.
“The safety of Eskom employees and affected communities remains paramount,” the utility said.
Technical teams remain on site and are working to resolve the issues and restore electricity as soon as it is safe to do so.
Eskom has apologised to affected residents for the prolonged outage and repeated changes to the restoration estimates.
“We sincerely apologise for the continued outage and the inconvenience caused. We understand the frustration caused by the interruption and changing restoration estimates,” Eskom said.
The utility said it will continue providing updates as restoration work progresses.
Customers can contact Eskom via the MyEskom Customer app, Alfred Chatbot or the Eskom Contact Centre on 08600 37566.